Feedback From Our Wonderful Customers

Please leave a comment about your experience with Spencer Heating and Air Conditioning.

Your opinion is very important to us. Please tell us about your experience with Spencer Heating and Air Conditioning. Here is some feedback from our customers:

ery professional and thorough. My job is customer service and I know a good employee when I see one. They found 4 problems with the unit that have been there since it's install in 05. I wish I'd called them sooner. One of them was very minor, time consuming and not profitable for them but he still mentioned it and fixed it. That is unusual and I never would have known it was there. The price for the work was very close to what I expected as well. A++ and I will use them again.
 
Posted By: BV
We have a 15 year old unit AC that we pray over every time we turn it on. The techs always eek out another year from it. The person who answers the phone is sometimes pleasant and sometimes not but the techs keep me coming back.
 
Posted By: QS
Very professional and thorough. My job is customer service and I know a good employee when I see one. They found 4 problems with the unit that have been there since it's install in 05. I wish I'd called them sooner. One of them was very minor, time consuming and not profitable for them but he still mentioned it and fixed it. That is unusual and I never would have known it was there. The price for the work was very close to what I expected as well. A++ and I will use them again.
 
Posted By: KH
We have a 15 year old unit AC that we pray over every time we turn it on. The techs always eek out another year from it. The person who answers the phone is sometimes pleasant and sometimes not but the techs keep me coming back.
 
Posted By: CJ
Great people

We have used Spencer Heating & Air for HVAC service regularly for at least 10 years. They are honest, professional, and offer personal service. They are a great family business!
 
Posted By: Jerry K
We had our Lennox furnace and outside heat exchange unit installed in our newly purchased 15-yr old home in July 2009. Our rep, Jay Strawn, gave us many options and combinations, and was careful to explain the costs and benefits of each. He never pushed the most expensive units and was always attentive of our budget being first-time homeowners.

Our monthly power bills the past 2 summers have averaged the same OR LESS than our bills at our previous rental home which was 1000 sq feet SMALLER. Jay was also able to accommodate an unusual installation schedule as our closing date kept changing. We were treated with respect and Jay was a great teacher of all the confusing ratings and terms. I would do business with Spencer Heating and Air again without hesitation.

100% recommend!
 
Posted By: BG
I recently had an air conditioning emergency in the middle of June in the middle of a heat wave. Despite a week and a half wait for available repair slots, Spencer managed to fit me and my emergency in. I still don't know how for the life of me they did it!! But I think it had a lot to do with a wonderful employee named Darlene!!
 
Posted By: JN
Great Company to work with. No problems or issues and they left my property clean.
 
Posted By: AL
I have been a customer for over 10 years. December 2013 my digital thermostat was working improperly and my house was 78 degrees and climbing. I called the after hours number and David helped me figure out the thermostat needed new batteries. He called my back after a few minutes to give me time to replace them to be sure the thermostat was working properly. Thank you for great service and no charge except when a house call is actually needed.
 
Posted By: Kathleen
We sincerely appreciate the courteous, professional and prompt service we received from the employees at Spencer Heating & Air. They were on time, friendly and explained their services in detail. We will highly refer this company in the future.
 
Posted By: LY

<< Start Previous 1 2 3 Next Last >>

Page 2 of 3


Submit Feedback
* fields are mandatory.
Your Name:*
Email Address:*
Security Code:
Send us your comments below:*

Atlanta Gas Light

$400 - Electric tank style water heater conversion to natural gas

$500 - Electric tankless water heater conversion to natural gas

$500 - Heat pump conversion to natural gas furnace (existing customer)

$1,000 - Heat pump conversion to natural gas furnace (non-customer)

© 2016 Spencer Heating and Air Conditioning. Family Owned Since 1982 | 4708 S Old Peachtree Rd Bldg 200A, Norcross, GA 30071
Serving the Northeast Metro Atlanta area | All Rights Reserved | Designed by SIDNEY MCSWAIN
MasterCard - Visa - Discover | License # CU400294 - Liability & Worker's Comp. Insured Member BBB, CAAG, MAACA, ACCA, RSES

SST Web Design